HACH SERVICE
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SERVICE PURPOSE
Based on traditional international trade, international logistics and other industries, HACH takes the world's top floor products as the entry point, and extends to the upstream and downstream of the high-end home industry chain. Through resource integration, professional knowledge, and a full range of excellent services, it allows high-end consumer groups to use More reasonable prices and more comprehensive services.
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PROFESSIONAL DESIGN
Headquartered in Hanover, Germany, we have signed up with multiple industry design experts worldwide. Whether it's product or space design, you will be able to enjoy the consulting services of international front-line designers through us.
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EFFICIENT PROCESS
The international floor material procurement center under HACH adopts a one-to-one cooperation model, and has independent file management and the most convenient contact channel for each franchise product. A process is a series of activities completed by different people to achieve a goal. Implementing a better and more concise workflow is HACH's working model.
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TAILORED
We promise that all products you order will be carefully crafted by your designated brand according to your customized needs. Throughout the entire production process, you will be able to simultaneously monitor the production progress of your favorite products through our customer tracking system.
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INSTALLATION
We promise to provide delivery and door-to-door installation services nationwide. Our distribution specialists have received half a year of vocational training and are proficient in business. They will be able to provide customers with safety and professional protection for the entire process of sea packing, domestic distribution, and accessory installation.
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AFTER-SALES SERVICE
As a well-known international supplier of flooring materials, HACH will strictly control the quality of all production links. It promises to guarantee the quality of products sold on the HACH platform, and has dedicated customer service personnel to regularly track them. A 24-hour customer service hotline ensures a secure and reliable consumer experience.
INSTALL PROCESS
- START
- STEP 1
- STEP 2
- STEP 3
- STEP 4
- STEP 5
- STEP 6
- STEP 7
- Start installation: clean up the construction site and the building residues on the ground, including every corner.
- Step1:The horizontal error of the ground leveling shall not exceed 2mm, and the protruding or uneven parts of the ground such as edges and corners shall be trimmed at the same time.
- Step2:Pave damp-proof membrane, laying standard requirements: 0.2mm thick damp-proof membrane; The joint shall be overlapped by 50mm and sealed with adhesive tape.
- Step3:When laying the floor mat, the joint shall be sealed with 50mm wide adhesive tape. The side of the mat shall be 50mm and shall not exceed the skirting board.
- Step4:Because the floor has a certain expansion rate, an expansion joint should be reserved at the part where it contacts the wall before paving to prevent the floor from bulging.
- Step5:The installation of the floor is officially started, and the paving direction is in principle smooth paving, that is, the direction of the long side of the floor is the same as the direction of the indoor lighting.
- Step6:Color preselection: dark floors should be placed in places with bright light, and boards with large color difference should be placed under furniture, etc. According to European and American fashion trends, the mix and match style is considered to have a more natural style.
- Step7:When installing the skirting line, the joints should be tight and flush, and the floor and wall seams should be pressed to ensure beauty.

HACH's new three-layer solid floor has good thermal conductivity and is especially suitable for installation in the underfloor hot water heating system.
The maximum operational temperature of the geothermal system is 45 ℃; The constant temperature of the floor surface (under the carpet and furniture) shall not exceed 25 ℃. When the temperature exceeds the specified value, the wood floor will become loose due to drying.
When the indoor temperature is about 20 ℃ and the relative humidity reaches 50-60%, people will feel most comfortable. Technically speaking, the three-layer solid wood floor is suitable for this space climate. In addition to the foundation, it is necessary to ensure an appropriate 50-60% equilibrium humidity.
During the heating process, the indoor air will be heated, and its relative humidity will be rapidly reduced, which will lead to floor cracks and deformation. In order to avoid this result during the heating process (in winter), it is necessary to ensure that the indoor humidity reaches the humidity value (50-60%) within the normal range.
Dry air can be wetted by humidifiers or plants. In summer, under extreme weather conditions, the air humidity can reach 70% or more, which will lead to expansion and floor surface camber (also known as tile change) (use air conditioning to dry the wet air).


























